Betjie Privacy Policy

Welcome to betjie. We believe your personal data belongs to you — protecting it is our most important responsibility. This Privacy Policy applies to the betjie website (betjie.app), mobile app, and all of our services.

This policy clearly sets out what data betjie collects, why it's collected, how long it's retained, and how it's kept secure. By using our platform, you are considered to have consented to this policy.

Betjie's Privacy Policy is developed in accordance with international data protection standards (GDPR), while also complying with applicable laws in Bangladesh. We will never sell your data or share it with third parties without your consent.

Betjie collects information in three main ways — what you provide directly, what our systems record automatically, and in some cases, what we receive from verified third parties.

Information You Provide Directly

Automatically Collected Data

• IP Address & Device Type (Mobile/Desktop)
• Browser type and operating system
• Platform access time and session duration
• Pages visited, time spent — your browsing patterns in brief.
• Game History & Betting Records
• Cookie & Local Storage Data

Betjie uses your data only for specific, well-defined purposes. Your information is never used for anything beyond what is stated. Below are the main reasons we collect and use your data.

• Account Management: For registration, login, password reset, and account security.
• Service Delivery: For gameplay, processing deposits and withdrawals, and maintaining transaction history.
• Identity Verification: To complete the KYC process and help prevent fraud.
• Legal Compliance: To meet regulatory requirements and prevent money laundering.
• Customer Support: To address your questions, complaints, or any issues you may have.
• Personalized Experience: To provide game suggestions and offers tailored to your preferences.
• Security Assurance: To detect unusual activity and protect your account.
• Platform Improvement: To analyze user experience and improve our service.

Betjie uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

You can disable cookies at any time from your browser settings. However, turning off certain essential cookies may affect the core functionality of the platform.

Betjie does not sell, rent, or share your data with any third party for commercial purposes. However, limited information may be shared in the specific circumstances outlined below.

• Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC Partner: With licensed verification service providers for identity verification.
• Technology Infrastructure: Cloud hosting and server service providers — they are not permitted to use your data for their own purposes.
• Legal Obligations: To comply with court orders or government directives.
• Fraud Prevention: With law enforcement agencies in cases of serious suspected illegal activity.

Betjie employs a multi-layered security approach to protect your privacy — with safeguards in place at both the technical and organizational levels.

Technical Safeguards

• For all data transfers 256-bit SSL/TLS Encryption Use.
• Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is available on all accounts.
• Regular security audits and penetration testing.
• Automated systems are active to detect unusual login patterns.
• 24/7 monitoring and firewall protection at our data centers.

Organizational Security

• Only authorized personnel have access to user data.
• All staff receive regular training on data protection.
• All data access logs are stored and monitored.
• In the event of a data breach, affected users will be notified within 72 hours.

Betjie believes every user should have full control over their own data. That's why we grant you the following rights.

To exercise this right support@betjie.app. We will respond to your request within 30 days. However, certain information may need to be retained for a specified period due to legal obligations.

Betjie is an adults-only (18+) gaming platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory at registration.

If any minor's information is found in our system, it will be deleted immediately and the associated account will be closed.

Betjie may update this Privacy Policy from time to time. If any changes are made, we will notify you through the following means.

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A pop-up notice may be displayed when you log in to the platform.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help.

• Email: support@betjie.app
• Help Center: betjie Help Center
• Response Time: Usually within 24–48 hours

If you believe your rights have been violated, please contact us first. If the issue remains unresolved, you may file a complaint with the relevant regulatory authority.